At Organic Health and Beauty, we take your privacy and security seriously and are committed to protecting your personal information. We feel it's very important that you understand exactly what information is collected when shopping online and how that information will be used. If you have any questions or concerns about our privacy and security policies or anything else on our site, please don't hesitate to contact us by e-mail at [email protected] or at 818-277-0493
What Customer Information Does Organic Health and Beauty Collect?
While maintaining our commitment to your privacy, we do collect personally and non-personally identifiable information about you. A detailed description of the types of information collected is outlined below.
Personally identifiable information includes your name, shipping address, billing address, e-mail address, and credit card information. We collect this information during the online checkout process so that we can properly fulfill your orders.
Non-personally identifiable information includes your browser type, domain name, IP address and how you maneuvered through Organic Health and Beauty web site. We collect this information so that we can identify general shopping and navigation patterns so we might better understand how to improve your experience with us.
What is the difference between Anonymous and Registered Shopping?
Once you reach the checkout phase of your Organic Health and Beauty shopping experience, you will have the option to login as a registered shopper or purchase your products anonymously.
Registering one time with Organic Health and Beauty allows you to expedite your future shopping experiences. During the registration process, you provide the personally identifiable information mentioned above (name, billing address, shipping address, e-mail address, daytime phone number and credit card information). The next time you return to Organic Health and Beauty, simply enter your login and password and the rest of the information will be pulled from our database, allowing you to use our express shopping feature.
When shopping anonymously at Organic Health and Beauty, it is still necessary to provide personally identifiable information in order to complete the commerce transaction. However, once the order has been placed, Organic Health and Beauty does not hold your information for future use. When you return to Organic Health and Beauty to shop again, you will need to re-enter all personal information.
How Is My Personal Information Used?
The email and address may be used to send emails or newsletters notifying you of special offers, product updates and healthy lifestyle information on our site. However, if at any time you wish to stop receiving these updates, you may opt-out. By replying to an email with Unsubscribe in the subject, your name will be permanently removed from our mailing list unless you request mailings again in the future.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our web site.
How Can I Control My Information Online?
It's important to us at Organic Health and Beauty that you have full control over your personal information. Therefore, we've installed a feature called "My Account" where you can access and update your information as well as control how that information is used.
If your personally identifiable information changes, or if you no longer desire our service, you may update it by making the change on our member information page, by emailing us at [email protected] or by contacting us by telephone or postal mail at the contact information listed below.
How Does Organic Health and Beauty Ensure the Security of My Credit Card Information?
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL click the Authorize.net icon below.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
"Cookies" are a type of information that is stored on your hard drive via your web browser. The "cookies" that Organic Health and Beauty uses do not contain any personal data such as credit card information, passwords, or even your name or address. Cookies simply help us to identify your session on the site. They also help us maintain specific visit information about you without forcing you to register or to give personal information.
However, you should have the option of disabling "cookies" through your browser. This is a function of your computer, so the manner in which to turn the "cookies" off is quite individual and thus, cannot be addressed here. Please realize, if you choose to disable the "cookies" you will not be able to add items to your cart or complete an order online.
We may also use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous. These cookies record information such as the fact a click was made, an order was placed and the amount of the order. They do not record what was bought or any personal data. The uses for these range from email effectiveness, banner ad effectiveness, search marketing effectiveness and also our way to reward personal or charity sites that get a percentage back of orders placed through them. These companies may also use information (not including private information like your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.
Organic Health and Beauty's Email List
We will never rent, sell, or exchange any email address we receive. By signing up for Organic Health and Beauty emails, you will not be sent advertising or messaging from any other company, regardless of their affiliation with Organic Health and Beauty. We work with a reputable email provider that adheres to a strict set of standards and policies and only send emails to those who have requested it. Organic Health and Beauty provides a permanent opt-out link with each email sent.
To be removed from the list, simply reply to an email with Unsubscribe in the subject. Once you have removed your name from our list, we will never use that email address again, even if you request email at a later date.
Please note that it may take up to two weeks for the address removal to take effect and you may receive additional mailings within that time. Emails are typically sent on a weekly basis, but you may receive as many as six in one month depending on seasonal fluctuation.
Organic Health and Beauty does not sell, trade, or rent your email or phone number to anyone. We use outside shipping companies to ship orders (FedEx, USPS, or UPS), and a credit card processing company to bill users for goods and services. These companies may receive personally identifiable information to help us process your order. These companies will not retain, share, store or use personally identifiable information for any secondary purposes. Your personal data will be stored on file at Organic Health and Beauty headquarters for as long as your account is active. An account will become inactive if an order is not placed within 4 years using that account. If your account is inactive it will automatically be deleted from our records. If you wish to change your information you can email us at [email protected].
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend¹s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site.
Your friend may contact us at [email protected] to request that we remove this information from our database.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Privacy on Other Web Sites