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Customer Service

Contact Us:


Toll Free Phone: N/A

Monday - Friday 9 am - 6 pm Pacific Standard Time

Shipping Center

423 Bussen Underground Road

St. Louis, MO 63129

Home Office

N/A

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Frequently Asked Questions

Will I get charged Sales Tax?
Only customers that will be charged sales tax are those that reside in Texas.

How long does it take to ship my products? Products are usually shipped the same day or within 1-2 business days at the latest. If we are back-ordered on any item, we will notify you via email and send out the products we have on hand. Once, the remaining product (s) arrive, we will ship them out immediately for you at no extra charge.

Can I order by mail?  No.  You must place your order online by using a credit card or PayPal as a payment method.


Can I order over the phone?  Currently We only offer email support, but please check back. 

Do you ever sell or give my personal information to anyone else? Absolutely not!! We will never sell or give any of your personal information (your name, phone number, email address, shipping, billing addresses) to anyone, EVER!! This is a very strictly enforced policy. Your information is completely private.

Will I be charged customs fees for international orders?
In some cases, you may be charged by your country for customs, duties, or various taxes. These fees are not associated or controlled by Organic Health and Beauty, and you will be required to pay them to receive your package.

I'm outside the USA, how long will it take to get my order?
Generally, packages take about 3-7 business days to arrive once they are shipped. However, customs can hold packages for a period of days or even weeks before letting them through. Unfortunately, we have no control over how long they keep a package, but usually, it is only for a few days, if at all.
Customer Feedback
Just a few of our customer comments...
"It has been a blessing for my skin, health and sanity to find you at all. After hours of online searching for the perfect organic solution to health and beauty... I loved your customer service, very helping, friendly people."
- Christine, Merced, CA
"Your products are absolutely the best!!!! I have been searching for organic products for my skin for a long time. It is so refreshing to finally find a product so pure that actually works."
- Dede, The Woodlands, TX
"Just wanted to let you know that your service was superior - great response time and prompt delivery... Thanks very much for your great service!"
- Paul, Miller Place, NY
"I have received excellent service from Organic Health and Beauty and have had great success with the products I have ordered from you."
- Susann, Port Orchard, WA
"I am currently serving the military in a deployed location and knowing that through your company and the great products you offer I can still make a difference in my children's life makes me very happy. I want to say thank you very much!!! God Bless you and your company!!!!!!!!!"
- Tabatha, Hampton, VA
"My experience is that I'm so much more informed regarding organic health so I find the site to be an excellent teacher. It is not often that so much information can be found in one place. The health products that are sold are wonderful. I'm always surprised at how quickly any inquiries are answered. Do you have a little bell that rings when a new message has arrived?"
- Kat, Los Angeles, CA
"I was very pleased with your website and ease in ordering. My order arrived quickly. The products you offer are great as so many are hard to find. Keep up the great products, prices and quality."
- Melinda, Beaverton, OR
"The product I used worked out well for me. I will be ordering more of it. I enjoyed working with your company. Thank you."
- Andrea, Marysville, OH
"I had a great experience with your service and delivery of my purchase. I will be planning on ordering additonal products shortly."
- Linda, Peachtree City, GA
"Your service is great!"
- Chris, Pasadena, CA
"I would like to note that it was very easy to maneuver through your website and to find the products I was looking for. My order came earlier than I'd expected - it was nice surprise. In addition, your prices are great!! I hope you will be able to maintain your quality of products and service... In my search to find the best price, yours was the lowest."
- Emilie, San Francisco, CA
"I have shared many informational articles on the Organic Health and Beauty web site with family, friends, and aquaintances. Most recently, my nutrition support group discussed "10 most common chemical ingredients in skin care," which I presented to our instructor at a previous meeting. Dr. Yu-Shiaw Chen of LINutrition.com found the information valid and important enough to share with all her students. I am happy to help educate people on the toxic dangers we must face each day. Your informational articles provide the means for me to do so. Thank you!"
- Andrea, Lake Ronkonkoma, NY
"I like natural ingredients and these are some of the best natural ingredients I've found in a product. I e-mailed for support and they e-mailed be back quickly so you have good service"
- Derek, Salisbury, MA
"I think you guys are great. Even though the product I bought didn't work out for me, you gave me excellent customer service and gratuitously allowed me to return the product for a refund. Thank you very much."
- Nancy, Stevenson Ranch, CA
"Your company's products and services both are very good. I believe I am going to order your company's products again in the near future. Again thank you very much."
- Joey, Brooklyn, NY
"I made my order over the phone and all of the people that I dealt with were most helpful and informative."
- Billy, Hanover, MA
"I am very satisfied with the purchase I made with your company. I received my order in 2 days!! That was a first for me in my mail order history!!"
- Karen, New Bedford, MA
"I've found the OHB products to be fairly priced, the shipping of products to be punctual and the customer service to be excellent."
- Ernie, Hawthorne, NJ
"Great service, fast delivery, and a solid newsletter."
- Gordon, Rochester, NY
"I have tried your products and am very pleased and surprised with the results. Your products exceeded my expectations and I am very happy to have finally been intoduced to exceptional products such as these. Thanks again!"
- Mae, Fredericksburg, PA
"Your products are the best I have ever tried! They are very good for the skin. Thank you very much for your service."
- Marilyn, Milton, WA
"It's great that you are able to offer such amazing products at such low rates... and, your service is excellent."
- Jay, San Anselmo, CA
"I'm very much enjoying the products from my first order! Your products are really great because they TRULY ARE chemical-free and ALL NATURAL! (Very hard to find! Even in my favorite Health Food store!!)...and EXCELLENT customer service. Another happy customer."
- Jane, Webster, NY